End User Licence Agreement (EULA)

Last updated: 28 May 2026

By installing, copying or otherwise using Mysticman Productions software products (the "Software") you agree to be bound by the terms of this Agreement. If you do not agree, do not install or use the Software.

1. Grant of licence

The Software is a work of intellect (opera dell'ingegno) protected by Italian copyright law (Legge 22 aprile 1941, n. 633, in particular Art. 2, no. 8, which expressly extends copyright protection to computer programs) and by the international conventions on intellectual property to which Italy is a party. The Software is licensed, not sold. Mysticman Productions (the "Licensor") grants you a non-exclusive, non-transferable, revocable licence to install and use the Software on devices you own or control, solely for your personal or internal business use, subject to the terms below.

2. Permitted use

3. Restrictions

Unless allowed by mandatory applicable law, you shall not:

4. Intellectual property

The Software, including all copies and derivative works, and all related intellectual-property rights (copyright, trademarks, trade secrets) remain the exclusive property of the Licensor. No rights are granted to you other than those expressly set out in this Agreement.

5. Nature of consideration

The fee paid by you is consideration solely for the grant of the licence to use the Software as a work of intellect, under Italian copyright law. It is not, and shall not be construed as, payment for any professional service, consultancy, custom development, training or hourly work performed by the Licensor.

Any assistance, bug reports, feature requests or communications the Licensor may choose to address are offered as a voluntary courtesy, on a best-effort basis, and do not give rise to any contractual obligation of result or of time. No service-level agreement, response time, or duty to provide updates or fixes is implied by this Agreement.

6. Warranties and disclaimer

The Software is provided "as is" and "as available", without warranties of any kind, express or implied, beyond those required by mandatory consumer-protection law. In particular, to the maximum extent permitted by law, the Licensor does not warrant that the Software is free of defects or errors, that it will meet the user's specific expectations or requirements, that it will operate uninterruptedly or be compatible with every hardware or software configuration, or that the results it produces (e.g. outline quality, colour-match accuracy, print rendering) are fit for any particular purpose. The user is solely responsible for assessing the Software's suitability for the user's own purposes and for backing up the user's own data.

Statutory rights granted to consumers under Italian Legislative Decree 6 September 2005, no. 206 ("Consumer Code") and Legislative Decree 4 November 2021, no. 173 (implementing EU Directive 2019/770 on digital content) remain unaffected, to the extent and within the limits provided therein.

7. Limitation of liability

To the maximum extent permitted by applicable law, the Licensor shall not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any loss of profits, data, opportunity, time, use or goodwill, arising out of or in connection with the use of or inability to use the Software, even if the Licensor has been advised of the possibility of such damages.

The Licensor's total cumulative liability for any claim arising out of this Agreement shall in any event be limited to the amount actually paid by the user for the licence in the twelve (12) months preceding the event giving rise to the claim.

Nothing in this Agreement excludes or limits the Licensor's liability for wilful misconduct, gross negligence, death or personal injury caused by its negligence, or for any other liability that cannot be excluded or limited under applicable law.

8. Right of withdrawal (EU consumers)

The Software is digital content not supplied on a tangible medium within the meaning of Art. 45(1)(i-bis) of the Italian Consumer Code. Pursuant to Art. 59(1)(o) of the Consumer Code (implementing Art. 16(m) of Directive 2011/83/EU), the 14-day right of withdrawal does not apply if performance has begun with the consumer's prior express consent and with the consumer's acknowledgement that the right of withdrawal will thereby be lost.

By completing the purchase and proceeding to download and/or activate the licence key, the user: (i) expressly requests immediate performance of the contract before the 14-day withdrawal period expires; and (ii) acknowledges and accepts that the right of withdrawal will be lost once performance begins (Software download or licence-key activation).

The purchase transaction is handled by Creem.io (merchant of record), which collects such consent at checkout and processes any refund at its own commercial discretion, according to its own terms.

9. Updates

The Licensor may, at its sole discretion, release updates, patches or new versions of the Software. Such updates may be subject to additional or different terms.

10. Termination

This Agreement is effective until terminated. It terminates automatically and without notice if you breach any of its terms. Upon termination you must stop using the Software and destroy all copies in your possession.

11. Governing law and jurisdiction

This Agreement is governed by the laws of the Republic of Italy, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the competent courts of Italy, subject to any mandatory consumer protection laws of your country of residence.

12. Contact

Questions about this Agreement should be sent to info@mysticmanproductions.it.